Effective Date: 2025

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using our services.

2. Services Provided

Zoom Electric LLC provides electrical services, including appointment scheduling, service reminders, and promotional communications.

3. User Obligations

You must be at least 18 years old. You agree not to misuse our services, including unauthorized data scraping, spam, or illegal activities. You are responsible for ensuring the accuracy of the information you provide.

4. SMS Communications

By providing your phone number, you consent to receive SMS messages related to our services.

Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed.

Message and Data Rates: Message and data rates may apply. Check your mobile carrier’s plan for details.

How We Use SMS

Promotional messages (if you have opted in).

Appointment confirmations and reminders.

Service-related notifications.

Consent & Opt-Out

To stop receiving SMS messages, reply “STOP” at any time.

Standard messaging and data rates may apply.

Opting out of SMS communications does not affect service-related notifications sent via email.

For assistance, text ‘HELP’ to 360-583-9510. or contact us at [email protected].

Rejoin After Opting Out

To rejoin the SMS subscription, text ‘START’ to 360-583-9510 or contact us.

Data Usage & Privacy Policy

For details on how we handle your data, review our Privacy Policy: zoom-electric.net/privacy-policy-6371

Compliance

We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and other applicable laws. By opting into SMS, you consent to receive messages under these standards. Consent to SMS is not a condition of purchasing any goods or services.

5. Payment & Refunds

Fees for services are outlined in your agreement with us.

All payments are final unless otherwise stated in a written contract.

6. Limitation of Liability

We are not liable for:

Any indirect, incidental, or consequential damages.

Service interruptions due to third-party providers or technical issues.

User misuse or incorrect data input.

7. Termination of Services

We reserve the right to suspend or terminate your access if:

You violate these Terms.

You engage in fraudulent or abusive behavior.

We discontinue a service or update our policies.

8. Dispute Resolution

Any disputes will first be attempted to be resolved informally.

If unresolved, disputes shall be governed by the laws of United States of America.

Arbitration will be conducted through the American Arbitration Association (AAA) under its Commercial Rules.

9. Changes to These Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of any changes.

For inquiries, contact us at [email protected] or 360-583-9510.